We all want to change the world

I spent lunch with heads of Corporate Social Responsibility, Public Affairs and Marketing departments from several large national coporationss as we got together to discuss our strategic plan for an advisory council (for a large educational non profit) we sit on. [quote float=”right”]I do not know the answer. But i hope we can all work […]

Freedom and Fashion show

Here is a slide show of pics taken at the Freedom and Fashion show.  Working on a full write up for Intersection (one of the partners for the event is a client) but in the meantime I wanted to get these pics up…

Unleashing Beauty Online: the power of social media for social justice

Below is a presentation I gave at the Unleashing Beauty Conference in Irvine, Ca this last week.  I have embedded my slide show and put my notes, expanded and with links to various websites and webapps mentioned through out.  If your organization would like to talk about a more personalized solution lets set up a […]

Yeah. My Site is Back Up.

As you can see, things are a bit sparse right now. That will change. Also, this site will be shifting in focus as I build out Intersection Creative Strategies. My business oriented posts will migrate over there and this will be mostly musings, ramblings and family stuff. A huge thanks to DJ Chuang for his […]

The Idea Camp: Preliminary Thoughts

Over the next several weeks I will be posting much less rambling abstract thoughts regarding the Idea Camp, but wanted to let you know why I threw out so many tweets about this great unconference.    Also, for those who could not be there, there is a Vimeo channel up with videos being added every […]

From Customers to Friends to Fans

Close your eyes and visualize your customers using your product or service.  What do you see?  How do you feel?  Can you do it? What I see with many of my clients is that an exercise like this just feels funny and they are not able to really know what their customers think and feel […]

How to Rock at Customer Service: 12 Seconds

***Update: Sol actually saw this post and emailed me a quick note*** I like 12 Seconds. I use it, though not as much as I would like. My schedule does not permit me to spend much time doing things online that are fun and I have yet to find a great business use for it, […]

Positive Reinforcement for Work, Home and the Dog Park

A blast from the past… Animal trainers, management consultants and psychologists all seem to agree that positive reinforcement (or operant conditioning or Whale Done or etc.) is the best way to deal with people. And yet we still scream at employees, spank our kids and choke our dogs. Pavlov, Dale Carnegie, Ken Blanchard, BF Skinner, […]

Why I Ceded Control to a Stranger (and how you can get others to do the same)

Tomorrow morning my wife and I head to the hospital in anticipation of a planned c-section for the birth of our second son, Micah.  Because of this, I have been thinking back a lot to a post from a couple years ago, when my first son was born.  Below is the post. My son, Jedidiah […]